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Central Divisions

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Small and Medium Enterprises & Handicrafts

Helping small businesses comply and grow.

Supports SMEs and artisan sectors through tailored tax management strategies and compliance assistance for sustainable growth.
What We Do

Manages taxation of SMEs, artisans, and individual taxpayers

This division is dedicated to the taxation of small and medium-sized enterprises (SMEs), artisanal operators, and individual taxpayers. It operates in Kolwezi and Kasaji and carries out all essential tax functions, including assessment, authorization, recovery, and follow-up. The division ensures that smaller entities are integrated into the fiscal framework and treated equitably under provincial tax laws.
It comprises administrative, tax, recovery, and IT offices that maintain records, provide guidance, and support compliance among informal or semi-formal businesses. It supervises territorial and rural centers, processes tax declarations, and delivers educational outreach. By simplifying procedures and offering proximity services, it fosters voluntary compliance and revenue growth from the grassroots economy.
Services Offered

Manages tax compliance for SMEs, artisans, and individuals

This division oversees taxation of SMEs, artisans, and informal businesses. It simplifies tax procedures, guides compliance, and ensures inclusion in the provincial tax system.

SME Registration

Assists small and medium-sized businesses in registering for tax obligations, ensuring visibility and formal inclusion in the fiscal network.

Artisanal Tax Filing

Supports artisans and independent workers in declaring revenues, navigating forms, and understanding applicable tax categories.

Community Outreach

Conducts field visits, workshops, and local events to educate small operators on their responsibilities and available fiscal support.

Territorial Center Support

Coordinates and supervises rural and territorial tax centers, ensuring consistency in service and reporting for remote communities.

Simplified Documentation

Provides user-friendly forms, templates, and support tools adapted for first-time or low-literacy taxpayers to ease the declaration process.

Performance Monitoring

Tracks tax contributions, registration growth, and compliance rates among SMEs and artisans, reporting trends to leadership.

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Our Process

A step-by-step guide to how we deliver this service

The Finance Directorate ensures proper planning, allocation, and control of resources across all departments. Through budget preparation, coordination with banks, and real-time expenditure tracking, it upholds fiscal discipline and transparency in public financial management.

Identify & Register SMEs
Small businesses and artisans are registered and categorized for tax purposes in their local zones.
Provide Orientation & Forms
Officers distribute user-friendly forms and explain filing procedures in clear, accessible terms.
Assist with Declarations
Taxpayers receive support to complete and submit their tax returns correctly and on time.
Monitor & Report Compliance
Activity is tracked and reports are submitted to central services to improve oversight and coverage.
Coordinate Rural Tax Centers
The division supervises field offices and ensures service consistency in territorial and rural areas.
Lead Community Sensitization
Education campaigns are conducted through local workshops and awareness events tailored to informal sectors.

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