Central Divisions

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Small and Medium Enterprises & Handicrafts

Helping small businesses comply and grow

Supports SMEs and artisan sectors through tailored tax management strategies and compliance assistance for sustainable growth.

What We Do

Manages taxation of SMEs, artisans, and individual taxpayers

This division is dedicated to the taxation of small and medium-sized enterprises (SMEs), artisanal operators, and individual taxpayers. It operates in Kolwezi and Kasaji and carries out all essential tax functions, including assessment, authorization, recovery, and follow-up. The division ensures that smaller entities are integrated into the fiscal framework and treated equitably under provincial tax laws.

It comprises administrative, tax, recovery, and IT offices that maintain records, provide guidance, and support compliance among informal or semi-formal businesses. It supervises territorial and rural centers, processes tax declarations, and delivers educational outreach. By simplifying procedures and offering proximity services, it fosters voluntary compliance and revenue growth from the grassroots economy.

Services Offered

Manages tax compliance for SMEs, artisans, and individuals

This division oversees taxation of SMEs, artisans, and informal businesses. It simplifies tax procedures, guides compliance, and ensures inclusion in the provincial tax system.

SME Registration

Assists small and medium-sized businesses in registering for tax obligations, ensuring visibility and formal inclusion in the fiscal network.

Artisanal Tax Filing

Supports artisans and independent workers in declaring revenues, navigating forms, and understanding applicable tax categories.

Community Outreach

Conducts field visits, workshops, and local events to educate small operators on their responsibilities and available fiscal support.

Territorial Center Support

Coordinates and supervises rural and territorial tax centers, ensuring consistency in service and reporting for remote communities.

Simplified Documentation

Provides user-friendly forms, templates, and support tools adapted for first-time or low-literacy taxpayers to ease the declaration process.

Performance Monitoring

Tracks tax contributions, registration growth, and compliance rates among SMEs and artisans, reporting trends to leadership.

Need assistance with corporate tax declarations?

Our Process

A step-by-step guide to how we deliver this service

This division supports SMEs, artisans, and individual taxpayers through simplified procedures. From registration and guidance to declarations and community outreach, its process ensures inclusion, education, and compliance among grassroots economic actors.

Identify & Register SMEs

Small businesses and artisans are registered and categorized for tax purposes in their local zones.

Provide Orientation & Forms

Officers distribute user-friendly forms and explain filing procedures in clear, accessible terms.

Assist with Declarations

Taxpayers receive support to complete and submit their tax returns correctly and on time.

Monitor & Report Compliance

Activity is tracked and reports are submitted to central services to improve oversight and coverage.

Coordinate Rural Tax Centers

The division supervises field offices and ensures service consistency in territorial and rural areas.

Lead Community Sensitization

Education campaigns are conducted through local workshops and awareness events tailored to informal sectors.

FAQ

Frequently Asked Questions

Find answers to the most common questions about this service

It serves small and medium enterprises, artisans, informal businesses, and individual taxpayers within the province.

Visit your local tax center or SMEA unit with your ID, passport, carte d’électeur, business license (if applicable), and basic activity details for registration.

Usually simplified taxes such as turnover-based levies, property taxes (if applicable), and fixed-rate income tax for artisans.

Yes. Officers are available to assist with form completion, explanation of obligations, and deadline reminders.

Yes. The division offers outreach programs to help them transition into the formal tax system with simplified procedures.

In some cases, yes. Certain new or priority sectors may benefit from reduced rates or exemptions. Check with your local office.

Who is served by this division?

It serves small and medium enterprises, artisans, informal businesses, and individual taxpayers within the province.

How do I register my business?

Visit your local tax center or SMEA unit with your ID, passport, carte d’électeur, business license (if applicable), and basic activity details for registration.

What taxes apply to small businesses?

Usually simplified taxes such as turnover-based levies, property taxes (if applicable), and fixed-rate income tax for artisans.

Can I get help filing my tax return?

Yes. Officers are available to assist with form completion, explanation of obligations, and deadline reminders.

Is there support for informal businesses?

Yes. The division offers outreach programs to help them transition into the formal tax system with simplified procedures.

Are there tax incentives for small businesses?

In some cases, yes. Certain new or priority sectors may benefit from reduced rates or exemptions. Check with your local office.

Assistance for small businesses

Highlights

Registration

Advice

Forms

Filing

Workshops

Support

What Next?

Request received

Your business file is reviewed

Review in progress

You’ll receive personalized advice

Response sent

A follow-up meeting may be offered