Central Divisions

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IT, Statistics, Communication & Maintenance

Powering safer, smarter mining operations

Manages digital infrastructure, statistical analysis, internal communication systems, and technical maintenance across the Directorate.

What We Do

Supports digital systems, data analysis, and public communication

This division manages the digital infrastructure, statistical reporting, and communication strategies of the Directorate. It designs and maintains internal software systems, supervises the computer network, and ensures the proper functioning of hardware and applications. It also gathers and analyzes revenue data to support planning, policy-making, and performance monitoring across all departments.

The division is equally responsible for taxpayer education, public sensitization, and media engagement. It produces communication materials, develops digital outreach campaigns, and ensures civic awareness around fiscal responsibilities. By combining IT services with communication and statistical reporting, this division reinforces transparency, promotes tax compliance, and supports the Directorate’s modernization.

Services Offered

Supports digital systems, data analytics, and civic outreach

This division manages IT infrastructure, analyzes tax statistics, and leads public communication. It ensures digital stability and promotes civic education and tax awareness.

System Development

Designs and maintains tax software and digital platforms for data entry, recordkeeping, user access, and reporting efficiency.

Network & Maintenance

Oversees the Directorate’s hardware, internal servers, and IT support, ensuring reliable performance and timely repairs.

Data Analytics

Collects, processes, and interprets tax revenue statistics to support strategic decision-making and monitor collection trends.

Public Communication

Develops and implements communication strategies to inform the public of tax laws, deadlines, and civic responsibilities.

Media & Publications

Produces newsletters, announcements, and educational content to increase transparency and promote compliance across all audiences.

Civic Education Campaigns

Leads campaigns in communities to explain taxes, promote voluntary compliance, and build trust between citizens and institutions.

Need assistance with corporate tax declarations?

Our Process

A step-by-step guide to how we deliver this service

This division ensures digital stability, internal communication, and access to reliable data. From infrastructure setup to statistical reporting and public outreach, each step supports the Directorate’s modernization and fiscal transparency efforts.

Maintain IT Infrastructure

Servers, hardware, and network systems are installed, updated, and monitored to ensure continuous digital operations.

Support Software Operations

Internal software tools are developed, configured, and maintained to assist with tax processing and reporting.

Collect & Process Data

Revenue and taxpayer data are compiled and analyzed to support decision-making and performance monitoring.

Prepare Statistical Reports

Reports summarizing tax collection trends and operational metrics are generated for internal and public use.

Develop Communication Tools

Outreach materials, internal notices, and press bulletins are prepared to support engagement and visibility.

Lead Civic Education Campaigns

Awareness campaigns are designed and deployed to explain tax rights and responsibilities to the public.

FAQ

Frequently Asked Questions

Find answers to the most common questions about this service

It oversees IT systems, statistical reporting, internal communication, maintenance, and public outreach related to taxation.

Data from all divisions are collected, analyzed, and formatted into reports for internal planning and public dissemination.

Yes. Some reports, like public revenue summaries or performance dashboards, are published on the official website.

Report the issue to the helpdesk or your division’s IT focal point. The maintenance team will be dispatched as needed.

This division leads the design and execution of communication materials and civic education programs.

Yes. Divisions can submit a request for materials, event coverage, or public messaging through the internal requisition channel.

What does this division manage?

It oversees IT systems, statistical reporting, internal communication, maintenance, and public outreach related to taxation.

How are tax statistics compiled?

Data from all divisions are collected, analyzed, and formatted into reports for internal planning and public dissemination.

Can I access Directorate reports online?

Yes. Some reports, like public revenue summaries or performance dashboards, are published on the official website.

What should I do if a system is down?

Report the issue to the helpdesk or your division’s IT focal point. The maintenance team will be dispatched as needed.

Who manages tax awareness campaigns?

This division leads the design and execution of communication materials and civic education programs.

Can I request communication support for my division?

Yes. Divisions can submit a request for materials, event coverage, or public messaging through the internal requisition channel.

Systems, data, and outreach tools

Highlights

Systems

Data

Reports

Access

IT Help

Outreach

What Next?

Request received

Your request goes to IT desk

Review in progress

A technician will assess the issue

Response sent

You’ll receive a resolution plan