Central Divisions

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Administration, Finance and General Services

Managing staff, logistics, and administration.

Oversees human resources, internal budgeting, logistics, and general operations essential to the Directorate’s functionality.

What We Do

Manages internal staff, finances, and administrative operations

This division ensures internal coordination of human resources, financial management, and administrative logistics. It manages recruitment, staff planning, payroll, and performance evaluations, while also overseeing procurement, property management, and documentation. It plays a vital role in supporting the daily operations of the Directorate by guaranteeing that staff and offices are properly equipped and organized.

The division liaises with banks, tracks expenditures, and maintains inventory and supply chains. It ensures timely acquisition of materials, supervises the distribution of office equipment, and manages official correspondence and recordkeeping. This unit serves as the administrative backbone of the Directorate and supports every department by ensuring the smooth flow of internal processes and operational resources.

Services Offered

Supports internal operations, HR, logistics, and resource planning

This division handles human resources, budgeting, logistics, and asset management. It ensures the Directorate operates smoothly through planning, staffing, and support services.

Personnel Management

Oversees staff recruitment, appointments, promotions, evaluations, and general HR services for all agents across the tax administration.

Payroll and Compensation

Processes payroll, tracks bonuses, ensures compliance with labor laws, and manages social benefits and compensation schemes.

Asset & Property Control

Manages all physical assets, including office equipment, buildings, vehicles, and inventory tracking of furniture and supplies.

Procurement & Supplies

Handles purchasing and distribution of materials, stationery, and other logistical items needed by various departments and field offices.

Administrative Archives

Maintains centralized documentation including personnel records, memos, procurement files, and official correspondence.

Internal Coordination

Liaises with banks and divisions to ensure resource availability, fund transfers, and logistical readiness across all operational zones.

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Our Process

A step-by-step guide to how we deliver this service

This division ensures that personnel, finances, and logistics are aligned for optimal service delivery. From recruitment and budgeting to procurement and internal coordination, every step supports the seamless operation of the tax administration system.

Assess Staffing & Resource Needs

Departments submit workforce, budget, and equipment needs, which are reviewed and prioritized by the division.

Coordinate Recruitment & Payroll

Candidates are appointed, personnel records updated, and payroll processed in accordance with public service rules.

Manage Supplies & Procurement

Office supplies and equipment are sourced, delivered, and tracked to ensure availability for all tax offices.

Maintain Records & Documentation

Administrative archives, legal files, and correspondence are categorized, stored, and made accessible when needed.

Track Budget Usage

Internal budgets are monitored through expenditure records, receipts, and justification files submitted by each unit.

Coordinate Inter-division Requests

The division serves as a hub for routing logistics, staffing, and financial matters across departments.

FAQ

Frequently Asked Questions

Find answers to the most common questions about this service

It oversees HR, internal finances, procurement, logistics, document archiving, and administrative coordination across the Directorate.

All recruitments are coordinated through this division. Openings are announced officially and follow public service recruitment procedures.

Staff-related issues are handled by the human resources office under this division. Formal complaints must be filed in writing.

Yes. If you are an internal staff member, you can request archived files or administrative documents through your supervisor.

The procurement and logistics team handles distribution, tracking, and replenishment of all materials and fixed assets.

It transmits payment documents and receives confirmations from banking institutions to support financial operations.

What does this division manage?

It oversees HR, internal finances, procurement, logistics, document archiving, and administrative coordination across the Directorate.

How do I apply for a position at the tax administration?

All recruitments are coordinated through this division. Openings are announced officially and follow public service recruitment procedures.

Who handles staff complaints or grievances?

Staff-related issues are handled by the human resources office under this division. Formal complaints must be filed in writing.

Can I request administrative documents here?

Yes. If you are an internal staff member, you can request archived files or administrative documents through your supervisor.

Who manages office supplies and furniture?

The procurement and logistics team handles distribution, tracking, and replenishment of all materials and fixed assets.

How does this division interact with banks?

It transmits payment documents and receives confirmations from banking institutions to support financial operations.

Internal staff and logistics support

Highlights

Payroll

Procurement

Logistics

What Next?

Request received

Admin request is registered

Review in progress

Assigned to responsible unit

Response sent

Feedback sent within 3 working days