Cookies Policy

Last Updated on June 20, 2025
The Lualaba Tax Directorate (“DIL”, “we”, “our”) is committed to respecting your privacy and protecting your data. This Cookies Policy explains what cookies are, how we use them on our website, your rights regarding their usage, and how you can manage them. By continuing to use our website, you consent to the use of cookies under the terms set out in this policy.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) by websites you visit. They perform a variety of functions such as enabling you to navigate efficiently between pages, remembering your preferences, and improving your overall user experience.

There are several types of cookies:

2. Why We Use Cookies

Cookies help us:

We do not use cookies for targeted advertising or commercial profiling.

3. Types of Cookies We Use

a. Strictly Necessary Cookies

These cookies are essential for the basic operation of a website and cannot be turned off in the system without affecting site functionality. They are typically set in response to actions made by users, such as logging in, setting privacy preferences, or filling out forms. Strictly necessary cookies ensure core services like secure login, session management, and transaction processing can function properly. Without them, the website may not be able to deliver requested services or respond correctly to user inputs. Since they are vital to the website’s operation, user consent is not typically required to enable them.

b. Analytics Cookies

These cookies collect information about how visitors interact with a website, including pages viewed, time spent on each page, navigation paths, and user behavior patterns. The data gathered is anonymous and used to generate statistical reports that help website owners understand usage trends and identify areas for improvement. Analytics cookies enable businesses to make informed decisions by revealing what content is most popular, how users are discovering the site, and where they may encounter issues. Common tools that use these cookies include Google Analytics and similar tracking platforms.

c. Performance

Performance cookies are designed to enhance the functionality and responsiveness of a website. They monitor system performance, track errors, and measure the load time of pages and features. These cookies do not collect personal data but help ensure that the site runs smoothly and efficiently. By identifying technical issues or delays, performance cookies allow developers to optimize the website experience, ensuring faster load times, seamless navigation, and minimal disruptions for users.

d. Functionality Cookies

Functionality cookies allow websites to remember user preferences and choices to offer a more personalized and convenient experience. These may include remembering login details, preferred language, region selection, or customized interface settings. Unlike strictly necessary cookies, functionality cookies are not essential for the website to work but significantly enhance usability and user satisfaction. For example, they can retain items in a shopping cart or remember display settings between visits. Disabling these cookies may result in a less tailored browsing experience.

e. Security Cookies

These cookies are essential for maintaining the safety and integrity of a website. They help detect and prevent fraudulent activity such as unauthorized access attempts, data breaches, or misuse of user accounts. By storing information that confirms the authenticity of a session, security cookies ensure that each user remains securely logged in and that their data is protected throughout their interaction with the site. This includes verifying login credentials, preventing cross-site request forgery (CSRF) attacks, and maintaining session confidentiality.

We do not allow advertising cookies or use cookies for tracking you across other websites.

4. Managing Cookie Preferences

Upon your first visit to the website, a banner will inform you of the use of cookies and request your consent where applicable. You can:

You can change your preferences at any time by adjusting your browser settings. Most browsers allow you to

Please note that disabling certain cookies may affect the functionality of our services.

Refer to your browser’s help section for specific instructions:

5. Third-Party Cookies

Our website may include content from third-party providers (e.g., Google Maps, embedded videos). These providers may use their own cookies, governed by their privacy and cookies policies.

We do not control these third-party cookies. We recommend reviewing their respective policies for more information.

6. Cookie Duration

Cookies have different lifespans. Some are deleted when you close your browser (session cookies), while others remain on your device for longer (persistent cookies).

We limit the duration of cookies to what is strictly necessary and in accordance with legal obligations.

7. Policy Updates

We may modify this Cookies Policy from time to time to reflect changes in legal requirements or our practices. Updated versions will be published on this page with the revision date.

8. Contact Us

For any questions or concerns regarding this Cookies Policy, you can contact us:

Direction des Impôts du Lualaba – DIL

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